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Go365 steps not syncing with Samsung Health

Question asked by Aka12815185546 on Aug 21, 2019
Latest reply on Aug 26, 2019 by go365admin2

I have Samsung Health which is linked to my Samsung smart watch. Both the Samsung Health app and smart watch have the exact number of steps. The only discrepancy is on my Go365 app. Every single day, Go365 short-changes me 2000-3000 steps a day. I have talked to several coworkers and they are experiencing the same problem.

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