My fit bit has weeks that have recorded my steps and activity but they are not on my Go365.
Unfortunately, if you do not physically open your Fitbit mobile app at least once every 7 days (to sync your tracker), then there will be gaps in the data that Go365 receives. Even if all-day sync is turned on within your Fitbit app, the sync does not fully take place.
I will send you a direct message for further information.
Retrieving data ...