What are the steps to take to add my spouse so that we have a combined account?
Great questions! How it works is, everyone on the policy will earn Points and Bucks and they will be added to your family total. The Points and Bucks that you see are a combined total. Due to HIPPA guidelines and personal information, you will not be able to see what he has done to earn Points.
If your spouse is listed on your Medical Policy, their information will already be adding to your family policy. If they have not already, please have them go to www.go365.com and register as a new user.
Please let me know if you have any further questions or concerns!
We are still unable to register my spouse. Once in the Go365 login, it kicks me back to the Humana site where it instructs is to complete the registration there. As much as I can tell, we have completed the registration here and are unable to move forward with Go365.
I will send you a personal message for more information! Thank you for your patience!
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