Ever since August 28th I have not received any points for daily activity. I am also in a challenge and my steps are not being counted either. It says the app is synced but it is not counting anything.
We apologize that we are currently having issues with both Samsung Health and Apple Health with the Go365 app. Please refer to this announcement for details and updates.
If anyone on here has shealth uninstall the go365 and shealth app wait about 30 minutes and reinstall both and go through the process again, mine been down since Thursday and it worked for me lastnight
Thanks but my account was fixed over the weekend
Retrieving data ...