September get on up and steptember are the challenges
Thank you for bringing this issue to our attention. I added up your steps and do see a discrepancy between the steps we have received vs the steps you have been rewarded in the two challenges. I have created a ticket for our IT department to investigate. As soon as I hear resolution I will post on this thread.
Thank You for your patience as we resolve this issue.
I have the same issue. When I synched my device this morning, it gave me 100,000 more steps than I have showing on my Garmin. My device shows the correct count, my device app shows the correct count, but Go365 added 100,000 steps.
I have also created a ticket to look into your account. Thank you so much for bringing this to our attention.
Is anything happening with this issue?
I have been informed by our IT department that your steps are now your correct for your challenge.
Thank You for your patience while we resolved this issue.
Sorry, but they are not correct. I am at least 100,000 steps over. At this point, the challenge is over, so the point is moot, but I would like to get to the bottom of the issue so that this does not happen again.
Retrieving data ...