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I logged into Go365 community and it forces me to use my maiden name with correct email address. My account and steps are all under my married name. I use the same password for the app and community but it acts like I’m two different people. How do I merg

Question asked by Aka2279951270 on Sep 8, 2019
Latest reply on Sep 16, 2019 by go365admin3

As soon as I log into Go365 app it has my correct married name and activity recorded but when logging in the same way on Go365 community, it shows my old maiden name and at level 0. Why is this? I am also getting the “can’t fetch dashboard data” type message as others are and I am wondering if this is the cause of that problem too as it is logs what I do under Erin Wright (correct name) but recognizes me here as Erin Redfield with no activity.