Why is this happening again?!
Thank you for reaching out to us with your concern! I can see that your Apple Health was updated on our system on 9/16. Can you please try the following to make sure that the permissions are correct?
Let me know when this has been completed. I would be happy to take a closer look!
Will uninstalling the app delete my current progress? I don’t want to lose my steps and points.
I understand the concern! It will not delete any of the steps that are on your Apple Health app. Uninstalling and reinstalling resets the connection between your device and the Go365 Mobile app. I can see that your Apple Health is now uploading! Please let me know if you have any further questions or concern!
I just checked my account am so far nothing has updated.
On Wed, Sep 25, 2019 at 3:08 PM go365admin3 <
Thank you! I can see that your steps are uploading. I will send you a personal message for more information.
Retrieving data ...