I submitted the proof that I had my flu shot on 9/21 and you did not awarded my points. why???
Thank you for reaching out to us with your concern with your flu shot. I can understand the frustration. Flu shots can award through a claim sent from your doctors office, this will show awarded for the date that you had it completed.
After reviewing your account, I can see that your flu shot was awarded! You can check on your Go365 Statement under the Prevention category for the date of service of your flu shot.
No, the points have not been awarded, still says 0, also I did the flu shot at HEB Pharmacy and I sent you a PDF of the only paper I had. You want us to be healthy and try to promote us to do preventive treatment and yet,
makes us go through the loops to prove that we did the treatment. You know? I won’t be begging for the points but I will NOT continue with your program since you make it so difficult to earn points.
I will send you a personal message with more information.
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