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Syncing fitbit to Go365 - STILL HAVING ISSUES

Question asked by aka310154319370 on Oct 3, 2019
Latest reply on Oct 4, 2019 by go365admin3

I have had numerous issues with the fitbit syncing to the Go365 app.  I have had someone at Go365 help me several times.  They keep telling me that no one else has this issue at all.  That it must be me.  That I should sync my fitbit more often.  First, no one will explain how to do that.  Second, I am doing everything I know how to do  to sync it every day and I am still having issues.  Again, 10/2 it did not transfer any of my data to the Go365 account.  I will wait the 24-48 hours before harassing the same sweet lady at Go365.   But honestly, this is not worth the stress it is making in my life.  Any suggestions before I throw in the towel?