AnsweredAssumed Answered

Points not processing for iPhone

Question asked by aka169115019581 on Oct 3, 2019
Latest reply on Oct 4, 2019 by go365admin3

My Go365 app is properly synced to the Health app on my iPhone. While my steps are appearing on the 365 activity statement, I am not receiving any points. Additionally, I am not receiving any points for calories burned or heart rate - which is also being tracked by the Health app on iPhone. I have deleted the Go365 app and reinstalled. Still not working. I log in to Go365 daily to ensure my iPhone is synching.