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I am not getting my daily workout points

Question asked by aka13193224652 on Oct 6, 2019
Latest reply on Oct 8, 2019 by go365admin3

I am not getting my daily workout points for calories/steps/heart rate correctly like others have been posting. It seems to be after the newest app update on 10/1. I have downloaded iOS13 as well, which did not fix the issue. Also, the I log on, I have a pop-up box that says “ Sorry, We were unable to load the resources at this time. Please try again late.” Can these issues be forwarded to your IT department? I have a screenshot of the error as well. Thank you!

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