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Why are my steps from 4 days ago till now not updating correctly? I'm being shorted a lot of steps.

Question asked by Aka116162239218 on Oct 8, 2019
Latest reply on Oct 14, 2019 by Aka116162239218

My steps are not adding up nor uploading correctly. Go365 should have updated and corrected steps from 3-4 days ago by now. But it's continuing to be a problem and it's affecting my points and standing in the challenge.