AnsweredAssumed Answered

missing step points

Question asked by 4ELLI0G2P5J9K on Oct 9, 2019
Latest reply on Oct 10, 2019 by go365admin3

I have my fitbit sync to go 365,  but I have notice a couple of days not all my steps were calculated correctly to receive the correct about of points.. On oct 6 I rec'd 2 points but my total steps was 7730   and again yesterday oct 8 I only rec'd 2 points but my steps was 4230.    How can this be fixed?

thanks

Gayle

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