I have a Samsung Galaxy Note 10 and use SHealth.
Thank you so much for bringing that to our attention! There was a recent delay that has now been resolved. Please check out the post below for more information!
Daily Workout Delay - 10/10/19 - UPDATED
And now it's happening again!
I can understand the frustration. The recent Android update had caused some connectivity issues. Please know that this is being worked on and the fix will be in place as soon as possible.
Go365 Mobile App Android Version - 11/12/19 - Updated
Thank you, but why does this happen everytime there's an update?Sent via the Samsung Galaxy Note10, an AT&T 5G Evolution capable smartphone
I can understand the concern! There are some times when Android will update their operating system and it can cause connectivity issues with your device. This can cause a delay in steps or other activities. When this happens our IT department creates a fix and updates the Go365 Mobile app to become compatible and to fix the issues.
Thank you for your continued patience and please feel free to reach out to us with any concerns!
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