I need to know how can I get the points for workouts that are being tracked by fitbit. This is not the first time tis happens, the last 2 workouts are not showing. Please help as soon as possible. Thank you
I can confirm that your steps, and Points, have now updated. Please know that it can take 24-48 hours, after syncing your Fitbit tracker with your Fitbit account, for the data to transfer to Go365. The more you sync, the more efficiently the data will be sent to us!
Yes, imI can see that in getting steos ooits. I need my workout ooints. They have not shown up since 10/14- more than 48 hours m. Okease help! I have screen shots but cant upload from my phone
I apologize for any confusion. Your Points have already updated for 10/15-10/17.
I am so sorry for being a pain, it isn’t showing and it should be from 10/14-10/16.
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I apologize. Are you referring to activity from a device other than Fitbit? If so, we have not been sent any data for those dates other than from Fitbit.
No, it is from fitbit.
I sent screen shots. those were workouts directly tracked from fitbit
Only steps are sent to Go365 from Fitbit. We do not receive heart rate or calories burned. I will send a direct message with additional information.
How can I get my points for the workout I did? You can see I did them. So from now on I need to do my workout, then input it into another device app so you can get them? Makes no sense, its too much of a hassle.
Please refer to the direct message I have sent you, as it is further explained there. Thank you!
Retrieving data ...