I went to shop the mall and cashed in my points but never got a confirmation. The numbers I called kinda indicated I am still at the status I was before the using points at the mall. But the points are gone. How can I get my bucks?
I apologize that the confirmation email was not received. I can, however, confirm that your reward order was successfully placed.
You can also access all previous orders (and e-gift card codes) within the Order History on your Go365.com account. All you need to do is sign into your account, click "Shop", "My Orders", and then "Order details."
For Amazon, you will see a list of e-gift card codes. These codes can be applied to your Amazon.com account.
What to do When You Haven’t Received Your Gift Codes
Retrieving data ...