My health assessment scores are in healthy ranges, but I didnt get any points? Where do I need to go to get this resolved? I only received credit for a couple areas but not the others where I was in healthy ranges.
Hello! Are you referring to the Biometric Screening? If so, I can confirm that you have been awarded all possible Biometric Screening Points this plan year. Congratulations!
Here is the explanation:
You may notice an unexpected bump in your Points total at the turn of a new Go365 plan year. In many cases, this is linked to a healthy living credit. This credit of Points happens when you submitted in-range biometrics results in the previous plan year. The screenings eligible for this upfront credit are blood pressure, cholesterol, and glucose.
Since those three screenings don’t often significantly change from year to year, you can receive your points for them at the start of a new year simply by submitting in-range results in the previous plan year. This means that you receive the Points for both the screening AND in-range results. Here’s an example:
In-range screenings in previous plan year:
Blood Pressure Points – 400 Points
In-Range Blood Pressure – 400 Points
Cholesterol Screening – 400 Points
In-Range Cholesterol – 400 Points
Total Points for these in-range screenings - 1600 Points
In-Range credits awarded at start of new year 1600 Points
You’ll see entries on your statement for both the screening and in-range results. They will be assigned a date that corresponds with the start of your new plan year, and/or the date of your most recent Biometric Screening.
Please let me know if you have any additional questions or concerns!
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