Can you please delete your Go365 mobile app, restart your phone, reinstall the Go365 mobile app, and then reconnect Apple Health? How to connect Apple Health
When reconnecting, please be sure to "turn all categories on" to allow all data types to be shared with Go365.
Let me know after you have completed this process!
Ok can you see if it shows my app connected
Sent from my iPhone
I apologize, I cannot. I will send your information to the technical team for review.
Can you please provide me with the type/generation iPhone you have, as well as the iOS version? Thank you!
iPhone XS Max
Thank you! I have sent your information to the technical team for review. I will keep you updated on this post.
Alright thank you
I can confirm that we are now receiving step data from Apple Health. Please allow 24-48 hours for Points to update!
Please be sure to frequently sign into your Go365 mobile app, as doing so is how the data is pushed over to us.
Retrieving data ...