AnsweredAssumed Answered

Unable to log into app on new phone.

Question asked by Aka29222914596 on Oct 25, 2019
Latest reply on Oct 28, 2019 by Aka29222914596

When i long into the mobile app i get the following message "unable to log you in at this time please try again later" This worked fine on my iphone XR on IOS 13 but no on my Pixel 3 on android 10. I have deleted the storage, cache, uninstalled and reinstalled, allowed updated to patch the app and went as far as granting thet app access to storage location and giving it unrestricted access to data (Cellular) as a test but nothing has worked. 


This happens to both my wife's and my pixel, same problem on both both worked on iphones before. 


Any help is appreciated