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Why are my steps for the last 12 days not showing up on go365?

Question asked by Aka4918215260 on Oct 28, 2019
Latest reply on Oct 29, 2019 by go365admin2

My fitbit steps haven't been showing up on go365 for the last 12 days. My fitbit is syncing to my phone just fine, but go365 is not updating any of it.