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Go365 steps not = Samsung Health total

Question asked by Aka810155959232 on Nov 1, 2019
Latest reply on Nov 4, 2019 by go365admin3

My Go365 is linked to my Samsung Health app for logging my steps. How come the daily step count in Go365 is always different from what Samsung Health shows me? Typically the Go365 steps are less by a small amount. The totals never match. Some days it is way off. Oct 30 for instance. Go365 says i did 2500 steps. Samsung Health shows the true total which was over 10,000