I connected a new I watch, but it says it never downloaded? I currently still have a Fitbit charge 2 connected because I periodically change watches...can I have two devices connected & why won’t my I watch download?
Thank you for reaching out to us with your concern! I can understand the frustration when the devices do not upload. How often do you log into your Go365 Mobile app? When you connected Apple Health did you allow all of the data to be shared?
Can you please follow the process below to refresh your connection?
I would be happy to take a closer look for you!
Retrieving data ...