My Fitbit appears to be linked however I have not received any points since I've changed school districts this Fall. I typically have between 15000-20000 steps per day from my teaching and coaching jobs. Lots of lost points. Please assist.
Thank you so much for bringing this to our attention! Can you please disconnect your Fitbit from Go365 and reconnect it? Please be sure to allow all data to be shared and that you are using the email/password that you use to log into your Fitbit account. If you connect through Facebook or Google it will not be shared.
Let me know when this has been completed!
I had changed school districts and I am unable to access the previous
email. Unfortunately I am unable to Find where I recorded my password as
well. Guess there’s no way to recover without that info. Please let me know
On Mon, Nov 4, 2019 at 1:55 PM go365admin3 <
I apologize for the delay. I will send you a personal message for some more information.
Retrieving data ...