AnsweredAssumed Answered

Why are my points resetting every month

Question asked by aka115201645235 on Nov 4, 2019
Latest reply on Nov 5, 2019 by go365admin3

I earn points and get close to silver but at the beginning of the month all the points from 2 months prior disappear. It says 0 on my statement. So then I get set back to basically the beginning and have to start all over. I should already be at silver status by now if it wasn’t for this. 

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