I have not been able to log into the Go365 app since I got my new Google Pixel 4. I just sits there and spins after I type in my credentials. I have tried uninstalling and reinstalling the app. Is there a known issue with the Pixel?
Thank you so much for providing that information. There was a recent update with some devices that caused some connectivity issues. This has been resolved, please let me know if you are still experiencing any errors.
Thank you for that information! There is currently not a known issue with the Pixel phone. Can you please provide the version of the phone and Go365 Mobile app version? I would be happy to take a closer look!
Thanks for replying. The Android Version is version 10 and the Go365 App Version is 2.0.8.
Thank you so much for that information! I can see that you recently had monthly app activity since your post. Are you still having this issue? I am taking a closer look with our IT department as well!
Yes I am having the issue still. I have been logging in from a PC but not my phone.
Now I am unable to even open the app, even if I reinstall it. When I tap the icon to open it immediately closes.
Thank you I was able to log into the app after updating today.
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