Apple Health is not syncing since I’ve started over a month ago. I’ve deleted the app and reinstalled and that did not work. Some help would be appreciated.
Thank you for reaching out to us with your concern! Can you please follow the process below to refresh your connection?
Please let me know when this has been completed!
I performed all of the steps outlined and I’m not seeing a difference.
When did you last perform those steps? Did you restart your phone in between uninstalling and reinstalling?
I performed each step outlined in the order provided on November 7th. Yes, I restarted my phone as well.
Can you help me? I responded to your question but I received no follow up.
I apologize for the delay! I am checking with our IT department. Can you please let me know what the model of your phone is along with the IOS version?
I’m on iPhone X and running iOS 13.2.3.
Thank you for that information! I will send you a personal message with any updates!
I am also having this issue. The 365Go app will track my steps with the health app, however calories burned do not sync. I have all writing / reading permissions allowed between the two apps.
Thank you for that question! Unfortunately, Apple Health is only able to share step data with Go365. It will not sync your calorie or other workout data.
My steps are not syncing between Apple Health and Go365 either. I used to have a fitbit and it worked just fine, but I have not been able to get my apple watch/health to work with it. I have the new iphone 11.
I am sorry for the delay! I can see that your steps are updating and your Points have been awarded! Please let me know if you have any further questions or concerns!
Retrieving data ...