Daily workouts aren’t syncing even though the app is connected to the Apple Health app. I’m logging in daily for the past few days, but noting has synced yet. Can you advise what could be wrong?
Thank you so much for reaching out to us with your concern! I would be happy to help! Did you recently get a new phone?
Can you please follow the process below to refresh your connection?
Please let me know when this has been completed and I would be happy to help you get your workouts!
Wow that worked! I did everything you said in order, and I just got credit from all daily exercise going back to at least 11/4.
Yes a new phone may have been the issue. I actually have a personal and work phone, but they use the same Apple iTunes account.
Thank you for letting us know! Please feel free to reach out if you have any further questions or concerns!
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