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My steps are not updating with Apple Health, ever! $500 watch!

Question asked by 3MATT3C5J6R6F on Nov 9, 2019
Latest reply on Nov 11, 2019 by 3MATT3C5J6R6F

Apple Health not syncing. I got the new Apple Watch 5 on 10/13/19. Switched over to it from Fitbit. Set up Apple Health for  Go365. Allowed all data to be shared. Tried uninstalling and reinstalling Go365 app, several times. Updated my phone. Then reinstalled Go365, added Apple Health again to 365 and shared data with Go365 again. Still not getting credit for steps. I’m frustrated! This is a $500 watch. I should not have this issue! 

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