I'm getting cheated on points every time I go to the gym.
That is a great question! If your facility is interested in setting up a beacon at their location, all they need to do is contact us to get the process started! Unfortunately, we are unable to send a beacon to a facility that does not wish to be partnered with Go365.
If your Planet Fitness does not have a beacon, but they are partnered with Go365, you can still connect your account! Check out How to Connect to a Participating Fitness Facility for information on finding and connecting your facility and earning your Points.
The check in at the facility will be considered a Daily Workout. Only one Daily Workout is able to be awarded per day, if you already have a device connected, only the highest Point value will be awarded for that day.
Please let me know if you have any further questions or concerns. I would be happy to help!
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