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Purchased movie passes but codes have expired. What to do?

Question asked by aka24611914929 on Nov 11, 2019
Latest reply on Nov 12, 2019 by go365admin3

I never submitted the codes to Fandango for several reasons, then had surgery and forgot about them.  I tried to use the codes today and fandango says they have expired.  Tried to go to the app and see if I can get new codes, but the app keeps crashing (which I see on the message board is widespread).  How can I get the tickets that I paid for with my points?

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