AnsweredAssumed Answered

App continually crashes after last update

Question asked by Aka93122145307 on Nov 11, 2019
Latest reply on Nov 12, 2019 by go365admin3

I updated my phone (Android, Galaxy S10+) to the latest version of Go365 Friday afternoon.  Since then, it has not updated any steps I have done (Friday night, Saturday or Sunday) and continually crashes.  I use Samsung Health to record my steps and it is fully updated to the latest version.  The app sometimes crashes immediately after opening, and sometimes takes a few minutes to crash - but does every time I open it.  The error message that pops up says "Go365 keeps stopping".  I attached a picture of the error.

Thank you

Attachments

Outcomes