Biometric screening points
Thank you so much for bringing this to our attention! I would be happy to take a closer look!
Unfortunately, the reward that you are able to redeem for your Jackpot is determined by the Status Level that you are at the time of the drawing. If you were at Gold Status when your name was drawn, you will need to redeem a reward for Gold Status.
I can see that your Biometric Screening has been processed. The Biometric Screening will award up to 2000 Points for having it completed and up to an additional 2000 Points for having your results withing healthy range. Last plan year, if you had in range results for blood pressure, blood glucose and cholesterol, the Points would have been added to your account when your plan year renews. Since those results tend to not fluctuate through out the year, the roll over is to help you reach your higher Status Levels faster in the year.
You can verify this information by accessing your Go365 account and going back to your renewal date.
What Happens When My Plan Year Renews
I can’t find where to claim my prize an the app. I’m on vacation so can’t login through a computer
Sent from my iPhone
I am sorry for the delay! You can log in through your phones internet browser and access your Go365 account at www.go365.com to redeem your token.
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