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My fitbit won't show my step to the go 365 app. It says it's connected I'm using the Google pixel XL phone can someone please help

Question asked by aka201173031727 on Nov 13, 2019
Latest reply on Nov 14, 2019 by go365admin3

My fit bit app is connected to the go 365 app. But it won't show my steps or anything like it's not communicating to each other. Iv tried to disconnect and reconnect but it won't let me . I've tried my Bluetooth on and off. And restarting my phone and everything else I can think of. I'm using Google pixel XL phone

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