I am walking at least 6 to 15 thousand per day but not getting points.
I am walking at least 6 to 15 thousand per day but not getting points.
Thank you for reaching out to us with your concern! I can see that your steps and Points have been updated. Please let me know if there are any specific dates and I would be happy to take a closer look!
Why is there no point on the verified physical activity?Sent from my Sprint Samsung Galaxy S7.
I can understand the concern with your activities! Thank you for reaching out to us with your question! There is a current issue where the Go365 Mobile app is reflecting those activities as 0. However, I can assure you that these are being awarded. You can verify this by going to your Go365 Statement on your mobile web browser or a computer, and logging into www.go365.com to view your Statement.
Ok ThanksSent from my Sprint Samsung Galaxy S7.
Thank you for reaching out to us with your concern! I can see that your steps and Points have been updated. Please let me know if there are any specific dates and I would be happy to take a closer look!