AnsweredAssumed Answered

Can you have the Trek bike shipped to the Trek dealer directly so that I am not charged the assembly fee of $89?

Question asked by Aka18212215326 on Nov 16, 2019
Latest reply on Nov 18, 2019 by go365admin3

I have enough points to order one of the Trek bikes.  I went to the authorized dealer in my area to see which frame size fit me best and was asking questions on if they have ever had an order through the Go365 app.... the sales rep has not- and did let me know if a bike in a box is delivered to their store as if it were an order from the online Trek store there is no assembly fee - but if I bring it in because the box was delivered to me there is an $89 assembly fee. 
I want to know if the Go365 bike order is via the Trek site and can be delivered straight to my area dealer for assembly etc. 

Also, the DS 1 does not come with a kick stand - or water bottle cage.  It would be nice to have those accessories available to order with the accumulated points on the mall list. 
Thanks,

Karen

Outcomes