I have an Apple Watch series 5 and an IPhone XR. My steps are not syncing with the app. The Apple health is listed under accounts and setting and device connections. Steps are showing in Apple health. Any help is appreciated. Thank you.
Thank you for reaching out to us with that information! Did you recently get the new phone? It could be trying to pull from the old phone.
Can you please follow the process below to refresh your connection?
Please let me know when this has been completed! I would be happy to take a closer look for you!
Thank you for your help I just completed the step I will see if it will update tonight and show my steps..
Sent from my iPhone
It worked thank you very much.....
Have a great rest of the week, and a Happy Thanksgiving....
Thank you for letting me know! Please reach out if you have any further questions or concerns!
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