I forgot to take the biometric form with me when I went to the doctor. Will the results of the biometric screening from the doctor's office be sufficient in lieu of completing the forms to get credit?
That is a great question! If you have documentation from your visit that is from your doctors office with all of the results, your name and date of service. You can submit that by following How to submit a Biometric Screening
Please note a full Biometric Screening will need the following: height, weight, waist circumference (if taken), cholesterol results and blood glucose. If your doctor did not take a result or it is not documented on your proof, it will not be able to be entered.
I submitted all required info on 11/20, 2 days later and my account has not been added with the points. What is taking so long when points from other activities are added almost immediately. Sent via the Samsung Galaxy S9, an AT&T 5G Evolution capable smartphone
Thank you so much for your patience! Due to inventory, the processing of the Biometric Screening is taking a little longer than normal. There is an audit process that it has to go through and we usually ask to allow up to 72 hours or 2-3 business days for it to be processed.
I can see that your Biometric Screening has been processed. Please let me know if there is anything else that I can help you with!
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