Since last week I have the same balance of points. They have not being added, please help
Thank you so much for bringing this to our attention! I would be happy to take a closer look!
After reviewing your account, I can see that you have hit the max amount of Bucks able to be earned for the plan year. The max is 30,000 per adult per plan year. Each plan year, this will renew and you will begin earning Bucks again.
Please let me know if you have any further questions or concerns!
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