I submitted proof of my flu shot on 10/18/2019 and still have not received any points. What do I do or who can I call to get my points added on my account?
I can understand the frustration! Flu shots will award 200 Points once per plan year. Due to the way that the flu shot is billed by your doctors office, other immunizations received can cause it to award.
I can see that you were awarded earlier this plan year, can you please check your Go365 Statement and filter by prevention to verify.
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