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New app doesn't  support my phone. Samsung Galaxy j7 2018 duo

Question asked by Aka3115457771 on Nov 26, 2019
Latest reply on Nov 26, 2019 by Aka3115457771

While using the app it was ok till Samsung health was detected,  after that my phone no longer work with the app. I tried disabling the Samsung health  but the go365app. Locks up and reverts to code screen. I've tried this ten times, so for now I'm using a go365 web based app that I managed to fixed up. The 2-step security works this way but if I do use the app it locks up and reset my phone. 

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