I have not received the points for my vision exam done on 11/25/19, my biometric done on 11/26 or my steps taken in 11/26. Please help!
it would be very beneficial if the app and/or website would show what points are pending.
Thank you so much for reaching out to us with your concern! It can take up to 24-48 hours for your Fitbit steps to transfer after you have sync'd your Fitbit tracker to your Fitbit account. Please be sure that you are syncing your Fitbit Tracker to your Fitbit account at least once per week to avoid missing data. Did you recently get your Fitbit? You will need to reach at least 1000 steps to earn one Point for your Daily Workout.
I can see that your vision exam has been awarded!
Where did you have your Biometric Screening completed? It can take a couple of weeks to be processed through the file feed if it was completed at a partner clinic or onsite at your employers. If you have a copy of your results, you can follow How to submit a Biometric Screening to self submit your results.
Retrieving data ...