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Why is my device forgotten every time I sign in?

Question asked by 4MAPL0B371W9K on Nov 28, 2019
Latest reply on Dec 2, 2019 by go365admin3

I use the same phone every single time I sign in and every time my device is not recognized and I have to get a code.  That's ridiculous and a pain.  It doesnt sync any of my activity then and I have to work harder to earn my points to obtain my platinum status.  Which is required by wor .