Using chrome and iexplorer.
That is a great question! What error do you receive when you are trying to register them?
To register as a new user, you will need their Member ID (only the first 9 digits), date of birth and their zip code on file. When that is completed, they will be taken to create a username and password for their account.
Please let me know what is happening when you are going through the registration process and I would be happy to take a close look for you!
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