I haven’t received my flu shot points or my new sleep habit points.
Thank you so much for reaching out to us with that information! I would be happy to take a closer look for you!
When did you have your flu shot completed? If you have documentation, you can submit it through your account on www.go365.com or the Go365 Mobile app. The specified item was not found. The specified item was not found.
How many days are left on your Sleep Activity? Which device are you using to track your sleep?
My flu shot was on 11-13-19. We did it here at work so I didn’t need to put it in manually.
My sleep activity ended towards the end of November. But I don’t know exactly when because I can’t find any completed activities. I did get points for walking my dog in November as an activity. But nothing else showed up.
Sent from my iPhone
Thank you for that information!
If your flu shot was completed at your employer, it can take anywhere from 21-45 days for the file feed to process. Since it was completed on 11/13/19 we would need to allow some more time for it to fully process.
For your Sleep Activity, what device are you using to track your sleep? If you are using Apple Health, the sleep will have to be logged in manually into the Apple Health app for it to transfer. Please be sure that the Sleep Activity is set and you are hitting at least 5 nights or more of 7+ hours of sleep.
Ok I will wait on the flu shot.
I’m using the Sleep++ App and it’s syncing with my Apple Health beautifully. I am also hitting the required amount of sleep every week. Is there some way I can enter my sleep into Go365 manually?
Thank you for that information! Please log your sleep directly into Apple Health. The specified item was not found.
Unfortunately, if are logging your sleep into a third party device, it will not be sent as verified information.
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