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Why were no points awarded for completing the getting active course?  It was part of my recommended activities.

Question asked by Aka271219142879 on Dec 2, 2019
Latest reply on Dec 4, 2019 by go365admin3

I started the Getting Active course as part of my recommended activities.  I also started the main recommended activity in that section as per the instructions.  I completed the course but the 400 points were not awarded.  My statement says "Points could not be awarded for this activity".