Since my last update on 11/09, the app has not been able to link with my Samsung phone. Not sure if it no longer recognizes it or no longer works with my Samsung phone or watch. The icon for Samsung Health is not even available, so to be honest, I have given up on this app (Go365). I only need 32 more points to teach platinum. I know that I have exceeded those 32 points by many. I have been missing out on points for daily steps, workouts, and challenges that has not been able to sync. Like I mention before, I have pretty much given up on the app (not the first time it has given me problems) but you may want to look into it for your other users.