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My Go365 program just renewed on Dec 1. I now have received an email and a letter saying that my program will renew on January 1. Can anybody explain this to me please?

Question asked by aka281092558658 on Dec 10, 2019
Latest reply on Dec 11, 2019 by go365admin3

I am now receiving the same letter and email that I received in November when my program year renewed on December 1. 

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