I am now receiving the same letter and email that I received in November when my program year renewed on December 1.
Thank you for your question! I am going to take a closer look at your account with our IT department and I will send you a personal message with more information!
Hopefully this post will help...
What Happens When My Plan Year Renews
Thank you for sending, however, I know what happens when my plan renews, my question is why is my plan renewing on January 1, when it just renewed on December 1?
Mandy J. Wood
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