Yes, I am synced with Apple Health. Yes, I have uninstalled the app and reinstalled it.
Thank you for reaching out to us with your concerns! I can see that your steps have uploaded recently. There is a gap between 11/1 and 12/06, what was the average number of steps for those days? I would be happy to take a closer look!
Please be sure to log into the Go365 Mobile app frequently to avoid any missing data. It can take up to 24-48 hours after logging in for the steps to sync.
Thank you for your reply. I’m sure there were days that averaged a lot more, but I’ll be conservative and say 3000 steps / 3 points a day. That’s what I tend to do when the weather is bad. Thank you again. Krista Whitlock
Thank you! Your Points have been updated!
Retrieving data ...