When I join challenges.. some times my steps show but most of the time it reads 0 when my steps are definitely not zero?
After the Challenge begins, and steps are received by Go365, it takes an additional 24 hours for the steps to transfer to the active Challenge. I can confirm that you are being awarded for Challenge participation (50 Points each, 100 Points max per month). Participation Points only award once steps have uploaded to the active Challenge.
I log my steps through my Fitbit Charge 2. They show that their download on my 365 app.. but for some reason when I join a challenge- it shows zero.
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I can confirm that your steps are updating within your current, active Challenge.
You will not earn additional Points for Challenge participation this month, as you have already been awarded for two (100 Points, 50 Points each).
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