I ordered a Fitbit Inspire as a gift for a child, but Fitbit will not allow it to be connected to a parent account (and the child is too young for their own account). Can I return the device towards a kids Ace 2?
Thank you for reaching out to us with your concerns! Unfortunately, we would not be able to return or exchange any orders or items from the Go365 Mall. Here is a helpful link below from Fitbit Customer service on creating a family account and connecting the Fitbit Ace device.
Fitbit Help - How do I set up Fitbit Ace devices?
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